We like to make your life easy, so simply follow the step by step guide below to pause your subscription.
- Log into your account, you can access our login page by Clicking Here!
- Click 'Membership and Billing' at the top of your screen. This will take you to a page displaying your membership details.
- Scroll down to 'Membership' and select 'Take a Break'.
- A pop-up box will then come up asking if you wish to pause your subscription for 1 or 2 months. Once you have selected your option, click 'Submit'. A confirmation of the pause will show as a pop-up.
- You will then be emailed with confirmation of the pause, and the date when your next order will be.
- If you wish to pause the subscription for just 1 pet, you can follow the guide here.