How do I return my order?

You can return any item to us within 30 days of purchase. These items need to be returned unopened and in the original packaging. you can return all items to us at the following address:

Itch Petcare, 7 Maple Park, Low Fields Avenue, Leeds, LS12 6HH

Depending on the delivery service you have returned your item on, please allow up to 7-14 working days for these to arrive to us. If you have not heard from us within this time frame, please contact us on hello@itchpet.com with your proof of postage. Unless the items we have provided are faulty, you will need to cover the cost of returning the products to us. For more information on this Click Here 

If you are returning the products for a refund and this has not yet been received, you can find more information about this here.

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