Do I need to pay an excess on a claim and how much?

Yes, you will pay an excess (contribution) on your claims. The amount will depend on which contribution level you chose when you took out the policy - either £100, £150 or £250.

Once your pet reaches a certain age (see the age limit article, your contribution will change to your chosen amount plus 20% of the remaining claim amount. Let's clarify this with an example: If you submit a claim for £500 and your chosen claim contribution is £100, you'll need to pay £100 plus 20% of the remaining £400. That means the total you'll be paying is £180.

Was this article helpful?
0 out of 0 found this helpful