We are very sorry to hear that you wish to cancel your subscription and things have not worked out between you and Itch.

We would greatly appreciate the opportunity to see if there is anything else that we can do for you. So that we can action this for you, as well as do whatever else we can to help, please contact us on hello@itchpet.com or you can give us a ring on the dog and bone on 020 3370 0905.

To cancel your subscription head to Membership & Billing and scroll down to the 'Membership' section. Here, you will have the option to mceclip0.png or select Cancel membership. We will then request some feedback from you so that we can always keep improving!

If you have a build up of orders, or just need a break, you can pause your subscription for up to 2 months. You can see our guide on how to do this Here

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