Reasons for it not working include:

  1. If the diffuser is being unplugged, for example while vacuuming, and you forget to plug it back in.
  2. If it’s positioned next to a dirt litter tray it will make it more difficult for the cat to detect the pheromones.
  3. There may not be enough diffusers for the size of the room.
  4. Refills not being changed in time.
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