Shop - How do I return my order?

You can return any item to us within 30 days of purchase. These items need to be returned unopened and in the original packaging. Please return items to:

Itch Petcare, 7 Maple Park, Low Fields Avenue, Leeds, LS12 6HH.

Please allow up to 7-14 working days for these to arrive back to us. If you have not heard from us within this time frame, please contact us on with your proof of postage. Unless the items we have provided are faulty, you will need to cover the cost of returning the products to us. For more information on this Click Here.

If you are returning the products for a refund and this has not yet been received, you can find more information about this Here. 

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