We’re very sorry to hear you’re not fully satisfied with Itch Insure. We aren’t purr-fect, but we do always try our very best.
If you think the Discount Tiers have not correctly been applied to your premium, please note that if you add or remove products from your Itch subscription, it can take up to 60 days for the changes to be reflected in your account. If it’s been more than 60 days then please contact our customer service team.
We’re always happy to listen and take action where possible so please call us on 0344 801 2171, we're always happy to help and try rectifying any mistakes.
