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FAQs | Got a question about itch? | itch.
Help with your Subscription & Account
Subscription
Subscription
Delivery
Where do you deliver to?
Can you receive several months in advance?
My order hasn't arrived, what should I do?
Who will deliver my order?
General questions
Can I just order the wormer?
How do I cancel my subscription?
Do I need to be home to receive my order?
Can I order flea treatment when I need it?
Can I cancel my order?
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Payments and Prices
What payment methods do you accept?
How much does it cost?
Why have I been charged for my first month?
Who are ITCH Pet?
We're here and we would love to help!!
Why can I no longer use Video Vet?
Why Should I choose ITCH Over Other Brands?
What does a pack contain?
Why should I cancel my Vet package and swap to ITCH?
How do I sign up?
How does your refer-a-friend scheme work?
Shop - How do I set up an account?
How does the free trial work?
Can I try before I buy?
Can I purchase Itch Pet products from a shop?
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