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How do I update my pet's flea status?
How do I add a new pet to my account?
How do I update the weight of my pet?
How do I remove a product from my subscription?
Why have I been charged for my first month?
Can I order flea treatment when I need it?
I've received a subscription box with the wrong name, what should I do?
There are items missing from my order, what should I do?
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Membership & Billing
How do I get in touch?
How do I cancel my subscription?
How do I update my payment details?
How long will it take for my refund to show in my account?
How do I return an item?
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How do I update my marketing preferences?
I forgot my email address, what should I do?
How do I change my password?
How do I change the email address associated with my account?
I forgot my password, what should I do?
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