Skip to main content
GET STARTED
SIGN IN
Submit a request
FAQs | Got a question about itch? | itch.
Product Range
General Questions
General Questions
Price
What payment methods do you accept?
Do you offer a multi-pet discount?
How much does it cost?
Reward Programme
How does your reward programme work?
Refer-a-friend
How does your refer-a-friend scheme work?
Itch App
The app says that my order has been delivered, what should I do?
How do I download the App?
Delivery
Where do you deliver to?
Can I track my order?
Can I just order the wormer?
Can you receive several months in advance?
Do I need to be home to receive my order?
See all 7 articles
Ticks
If I notice a tick on my pet, what's is the best course of action?
What is the likelihood that ticks could transmit Lyme disease to my pet?
Well-Being Treats
What is the expiry date on the treats?
My pet doesn’t like the treats I have ordered, can I change them?
