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  1. FAQs | Got a question about itch? | itch.
  2. Product Range
  3. General Questions

General Questions

Price

  • What payment methods do you accept?
  • Do you offer a multi-pet discount?
  • How much does it cost?

Reward Programme

  • How does your reward programme work?

Refer-a-friend

  • How does your refer-a-friend scheme work?

Itch App

  • The app says that my order has been delivered, what should I do?
  • How do I download the App?

Delivery

  • Where do you deliver to?
  • Can I track my order?
  • Can I just order the wormer?
  • Can you receive several months in advance?
  • Do I need to be home to receive my order?
  • See all 7 articles

Ticks

  • If I notice a tick on my pet, what's is the best course of action?
  • What is the likelihood that ticks could transmit Lyme disease to my pet?

Well-Being Treats

  • What is the expiry date on the treats?
  • My pet doesn’t like the treats I have ordered, can I change them?

Itch

Flea treatment
Worm treatment
About Itch
Why protect
FAQs

Get in Touch

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hello@itchpet.com
020 3370 0905
08:00am to 4:00pm Monday - Friday

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© 2022 Itch

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© 2022 Itch

Itch Petcare Limited is an introducer appointed representative of Pinnacle Insurance plc who is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (register number 110866). Registered Office: Pinnacle House, A1 Barnet Way, Borehamwood, Hertfordshire, WD6 2XX.

Itch Insure is arranged, administered and underwritten by Pinnacle Insurance.