Skip to main content
Submit a request
FAQs | Got a question about itch? | itch.
I have run out of food. What should I do?
I have food left over. What should I do?
Can I change the frequency of my food order?
What is Sat-ITCH-faction guarantee?
Can I get a refund if I change my mind?
My order arrived damaged, what do I do?
My order hasn’t arrived, what should I do?
How will my order be delivered?
When will my order be delivered?
Are your recipes allergy-friendly?
What does Natural ingredients mean?
My pet needs hypoallergenic food, will Itch Clean Bowls be suitable?
My pet suffers from epilepsy. Can they eat Itch Clean Bowls?
Can I feed Itch Clean Bowls to my diabetic pet?
Is each pack personalised to my pet?
What are the feeding guidelines for cats?
What are the feeding guidelines for dogs?
When and how do I move my puppy onto adult food?
What is the best way to transition my pet onto Itch dry food?
What nutritional research has itch completed?
Where is Itch Clean Bowls made?
What is different about Itch’s pet food?
Do you offer wet food?
How long will my pets dry food last?
See all 19 articles