If an order has already had payment taken, we may still be able to cancel this for you. To do so, please contact our team of flea fanatics by dialling: 020 3370 0905 on the dog and bone, or email hello@itchpet.com.

We know that life can throw you curveballs, and you may also need to take a break from your subscription any time. We have a step-by-step guide on how to do this here. Subscriptions can be paused for up to 3 months. Please note that our opening times are 08:00-16:00 Monday to Friday. We will do our best to reply to your cancellation request as soon as possible. 

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