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Help with your Subscription & Account
My Account - Login, Security and Privacy
My Account - My Payment Details
My Account - My Pets and their Subscriptions
- Do you offer multi pet discount?
- Can I pause my subscription?
- How do I remove a product from my subscription?
- How do I add a pet?
- How do I cancel my subscription?
- Can I cancel my subscription at any time?
- How do I add a product to my subscription?
- I've received a subscription box with the wrong name, what should I do?
My Account - Order History
My Account - Upcoming Deliveries
My Account - My Personal Details
Subscription & Delivery
- How much is delivery?
- Do you deliver to everywhere in Great Britain and Northern Ireland?
- How long does delivery take?
- How do I get in touch?
- How much does it cost?
- How do I set up an account?
- How does the free trial work?
- Do you offer a discount for multi-pet households?
- How do I return an item?
- Can you receive several months in advance?
- Can I order flea treatment when I need it?
- How does your refer-a-friend scheme work?
- We're here and we would love to help!!
- AIRs Accreditation - About Veterinary Medicines
- Can I track my order?