We are very sorry to hear that you wish to cancel your subscription.

We would love the opportunity to speak to you to see if we can help with anything. Please contact us on hello@itchpet.com or you can give us a ring on the dog and bone on 020 3370 0905.

To cancel your subscription head to 'Upcoming orders ' and scroll down to the bottom of the page. Here you have the option to click 'Cancel membership'. Once selected, simply follow the cancellation flow, and we may ask for feedback so that we can keep improving the customer experience.

If you have a build-up of orders or just need a break, you can pause your subscription for 1 month. You can see our guide on how to do this Here.






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